Protect Your Device with a One-Year Warranty
  • Enjoy services in your very own country
  • Phone warranties: available in Russia, Spain, France,Germany, and the USA
  • Shop With Complete Confidence
    • Every phone comes with a replacement warranty.

      We’ll replace it, not repair it.

      This replacement service is backed by a US-regulated corporate group.

    We are committed to providing you a safe and happy shopping experience and that’s why we’re providing a hassle-free replacement warranty for mobile phones. We guarantee we’ll replace your phone if it fails due to an electrical or mechanical fault within a one-year period.

    You'll receive the replacement with the same brand and model. If suspended, we would choose a better device for you from local warehouse*.

    We are proud to pioneer as an online marketplace that takes buyer protection to whole a new level by offering an international umbrella warranty — which is managed by The Warranty Group, a US-based, global provider of warranty programs for more than 50 years.

    We are happy to answer your questions! Please e-mail us at

    AliExpress.inquiry.en@thewarrantygroup.com

    For a worry-free shopping experience.

    *Terms and conditions apply.

    How Do I Use the Warranty?
    • Find your order

      Select the device you want replaced in your order list

    • Submit a warranty request

      On the service details page, click “Submit a warranty request”

    • That’s it!

      Fill in the information and give us three business days to get back to you

    About The Warranty Group
    • More than 100 million consumers globally

      More than $5 billion in assets

      50+ years’ industry experience

      Pioneer in extended warranties

    The Warranty Group is one of the world’s premier global providers of warranty solutions and related benefits, with operations in more than 40 countries and nearly 1,700 employees. With Virginia Surety Company and London General Insurance as our wholly-owned insurance companies, The Warranty Group is a single-source solution that provides underwriting, claims administration, and marketing expertise to some of the world’s leading manufacturers, distributors, and retailers of consumer goods, as well as specialty insurance products and services for financial institutions.

    The Warranty Group is a company regulated by the Government of the United States with more than 50 years of experience and more than 5 billion USD in assets more than 100 million consumers around the World rely on the Warranty Group.

    The Warranty Group, 11th Floor, 175 W Jackson Blvd, Chicago, IL 60604, United States

    SHOP NOW Buy a mobile phone with a one-year replacement warranty. If it breaks down due to an electrical or mechanical fault, it will be replaced.