We are committed to providing you a safe and happy shopping experience and that’s why we’re providing a hassle-free replacement warranty for mobile phones. We guarantee we’ll replace your phone if it fails due to an electrical or mechanical fault within a one-year period.

You'll receive the replacement with the same brand and model. If suspended, we would choose a better device for you from local warehouse*.

We are proud to pioneer as an online marketplace that takes buyer protection to whole a new level by offering an international umbrella warranty — which is managed by The Warranty Group, a US-based, global provider of warranty programs for more than 50 years.

We are happy to answer your questions! Please e-mail us at

AliExpress.inquiry.en@thewarrantygroup.com

For a worry-free shopping experience.

*Terms and conditions apply.

The Warranty Group is one of the world’s premier global providers of warranty solutions and related benefits, with operations in more than 40 countries and nearly 1,700 employees. With Virginia Surety Company and London General Insurance as our wholly-owned insurance companies, The Warranty Group is a single-source solution that provides underwriting, claims administration, and marketing expertise to some of the world’s leading manufacturers, distributors, and retailers of consumer goods, as well as specialty insurance products and services for financial institutions.

The Warranty Group is a company regulated by the Government of the United States with more than 50 years of experience and more than 5 billion USD in assets more than 100 million consumers around the World rely on the Warranty Group.

The Warranty Group, 11th Floor, 175 W Jackson Blvd, Chicago, IL 60604, United States